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GDPR

When you submit a Data Subject Access Request (DSAR) through our Compliance page, our compliance provider, Consentmo, processes your IP address and email solely to fulfill your request. For more details, see Consentmo’s Data Processing Policy.

Data Rectification

If your account data is inaccurate, update or correct it using the link below.

Data Portability

You can use the links below to download all the data we store and use for a better experience in our store.

Access to Personal Data

You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.

Right to be Forgotten

Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

Right to Restrict Processing

You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at info@magna-atelier.de for assistance.

Right to Object

You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at info@magna-atelier.de.

Contact Information

For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:

Email: info@magna-atelier.de

Address: Am Mittelfeld 1, 39326 Loitsche , Germany

Right to Lodge a Complaint

If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.

Payment methods & shipping

You have 14 days to return the item if you are not satisfied. No ifs or buts. We want happy and satisfied customers.

- We deliver free of charge throughout Germany

- Shipping is carried out with our in-house premium shipping company or with one of our service providers, DPD, DHL.

- Whether your product will be shipped with DPD/DHL or a freight forwarder can be found on the respective product page and the "Shipping" tab.

- The delivery time, including the custom-made product, is 30 working days

- immediately after dispatch you will receive a tracking number from us via email so that you can coordinate the delivery date

- If you choose premium shipping with our shipping company, we will contact you by phone to arrange a delivery date

- Your product will be delivered to your home safely packaged.

- Our products are delivered fully assembled and securely packaged

- We also deliver all products to Switzerland and Austria. Please find the specific fee for shipping to Switzerland or Austria on the product detail page or put the desired product in the shopping cart, where we will calculate your shipping fee based on your purchased products. Please note that as a buyer you may have to pay import fees to non-EU countries.

- If you have any questions, simply contact us via Whatsapp or email

Greenspark Public Impact Profile