Payment methods & shipping
You have 14 days to return the item if you are not satisfied. No ifs or buts. We want happy and satisfied customers.
- We deliver free of charge throughout Germany
- Shipping is carried out with our in-house premium shipping company or with one of our service providers, DPD, DHL.
- Whether your product will be shipped with DPD/DHL or a freight forwarder can be found on the respective product page and the "Shipping" tab.
- The delivery time, including the custom-made product, is 30 working days
- immediately after dispatch you will receive a tracking number from us via email so that you can coordinate the delivery date
- If you choose premium shipping with our shipping company, we will contact you by phone to arrange a delivery date
- Your product will be delivered to your home safely packaged.
- Our products are delivered fully assembled and securely packaged
- We also deliver all products to Switzerland and Austria. Please find the specific fee for shipping to Switzerland or Austria on the product detail page or put the desired product in the shopping cart, where we will calculate your shipping fee based on your purchased products. Please note that as a buyer you may have to pay import fees to non-EU countries.
- If you have any questions, simply contact us via Whatsapp or email
